Travelennium

Travelennium Customer Service Survey

12/2/2009 12:59:04 PM

Please click on the following link to take our Customer Service Survey. For your participation in this survey, you will be entered into a drawing for a $50.00 Target Gift Card.

http://www.zoomerang.com/Survey/?p=WEB229YYXPEEJL

Please respond by Monday, December 21st.

Thank you!

Hannah Shaw earns Luxury Travel Specialist designation!

11/17/2009 9:02:58 AM

How to Minimize Airline Baggage Costs

11/9/2009 1:30:44 PM

The airlines a la carte pricing has proven that when it comes to flying, nothing is certain. Baggage fees can be an unpleasant addition to your trip costs, so please be prepared! Check with the airline's website immediately prior to travel to verify current charges. Many airlines are offering a baggage discount if you check-in online. Pack carefully and distribute weight in each piece of luggage to avoid surprise charges at the airport! You will be charged for oversized or overweight luggage.

In addition to learning to pack light, you may be able to take advantage of some free baggage allowance privileges as a member of an airline frequent flyer program - check your perks program. For frequent United Airlines travelers, United is the first to offer an annual baggage plan fee of $249.00, which allows up to 2 bags for free each time you fly. To avoid the hassle altogether, you can look to Luggagefree.com, a baggage shipping service that offers door to door pick up and delivery of your luggage. A little advance planning can help to save money and time when flying!

P.S. Ask us for a recommendation of a great vacation destination that will help you forget all your airline woes!

Mike Horton has achieved the rank of Accredited Cruise Counselor

9/4/2009 10:59:54 AM

Mike Horton of Travelennium Inc. has been designated as a Cruise Lines International Association (CLIA) Accredited Cruise Counselor after recently completing the organization's certification requirements. Mike completed a comprehensive program of cruise sales training and product instruction, delivered through a combination of extensive classroom training and personal cruise experience. CLIA's Certification program graduates are widely recognized as the foremost cruise vacation experts among American travel agents.

According to CLIA statistics, the overwhelming majority of travelers – about 90% -- book their cruise through a travel agency, and for good reason – travel agents understand the products they recommend and excel in finding the perfect cruise to match their clients' needs, lifestyle and budget.

To contact Mike Horton, please feel free to call him at (901) 762-7030.

Traveling for a Cause!

9/1/2009 12:41:32 PM

Thank you to everyone who has contributed your unused, complimentary hotel & cruise toiletry items to our Traveling for a Cause ministry. We made a huge donation today to a local church, who will be distributing these items to needy members of our community.

As a reminder, we are always accepting items that you may bring back from a business trip or vacation: small soaps, shampoos, conditioner, lotion, deodorant, toothpaste, shaving cream, coffee, etc. Please bring them by Travelennium at 556 Colonial Road in Memphis, TN, or advise your agent and we will arrange to have them picked up at your business. For more information, please feel free to contact Deenie Phelan at (901) 762-7077.

Travelennium has a new home

3/20/2008 11:46:18 AM

Travelennium is proud to announce the opening of our new offices at 556 Colonial in East Memphis. It's right off Poplar avenue, less than a mile from our old space, located in a beautifully restored house across from the Atlanta Bread Company. It's the perfect place for comfortable, face-to-face travel planning. Even better it's got a media room, easy parking, and it's open extended hours. Stop by and see us anytime. We'll make sure you feel at home.

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Travelennium wins Top Sales Awards for Sandals

11/8/2007 11:32:43 AM

Hannah Shaw was presented an award for Top Group Sales in the USA for Sandals and Beaches Resorts, at a ceremony held on October 26, 2007, at the Sandals Grande St Lucian Spa and Beach Resort. Pictured with Hannah is Stephenson King (left) , Prime Minister of St. Lucia and Gordon "Butch" Stewart, Chairman of Sandals Resorts. Hannah is a Group and Incentive Specialist with Travelennium, Inc. / American Express, Memphis, Tennessee.In addition, the award for Top Royal Plantation Travel Agency in the USA was presented to Travelennium Inc. by Jim Allmand, General Manager of Sandals Grande Antigua Resort and Spa.

Women Mean Business - Junior League of Memphis bus

10/24/2007 11:26:39 AM

Jennifer Kruchten, Travelennium President and Owner and Junior League of Memphis sustainer was recently featured on the Fall 2007 cover of Volunteer Voices. She was included in an article profiling four JLM members who are entrepreneurs and who have stepped out to make a difference in their industries.

World's Largest Cruise Night

10/5/2007 9:50:30 AM

Travelennium recently hosted a Wine & Cheese Reception at The Racquet Club of Memphis, in conjuction with the Worlds Largest Cruise Night. Exclusive offers, special promotions and discounts on cruises were available to all attendees.

Redbirds Night

10/3/2007 3:06:40 PM

Travelennium recently celebrated a summer night at the Redbirds with our corporate clients. We are also proud to be the official travel agency for the Memphis Redbirds. We had special visits from Rockey the Redbird and the Redhots, along with a fabulous buffet in the special Redbirds suite.

Two Travelennium Agents Earn Prestigious Top Rank

9/19/2007 11:37:51 AM

Two Travelennium travel agents have achieved prestigious Commodore status in Princess Cruises’ Academy training program, certifying them as expert cruise professionals.

As Commodores, Pam Jones and Mike Horton join an exclusive group of travel agents who are now recognized by Princess at the Academy's highest level for their unique qualifications and knowledge as a cruise planning professional. They earned this distinction after completing the minimum 25 courses necessary to graduate from the program.

"We at Princess are very proud of Mike and Pam's dedication, as they put in extra effort to offer clients exceptional knowledge regarding our cruise vacation product as well as our worldwide destinations," said Jan Swartz, Senior Vice President of Customer Service and Sales at Princess. "Travel agents who reach this top level in our Academy program have completed hours of course work to become a cruising expert, which will prove invaluable to providing clients with a great vacation."

Princess Academy is the cruise industry’s most comprehensive online training program available to travel agents in the U.S. and Canada. Agents who complete the extensive coursework become experts on a wide range of topics, offering travelers full knowledge of important details about a Princess vacation such as the different passenger amenities on the line’s 17 ships, the company’s worldwide destinations and the many special programs available onboard.

"I'm thrilled to be a Princess Commodore and expand my expertise about cruising. The knowledge I've gained makes me a more valuable resource for my clients, and enables me to recommend the very best vacation which matches all of their needs," said Pam Jones.

To become a Commodore, travel agents must fulfill 25 required and elective classes, representing approximately 15 hours of total course work covering worldwide destinations, onboard programs, and customer service skills. As they complete courses, agents receive their "stripes" through four levels: First Officer, Staff Captain, Captain and finally Commodore. Agents can continue to take elective courses to expand their knowledge and keep their Commodore status current.

Travel + Leisure's 2006 A-List

10/17/2006 1:51:43 PM

Sandra Owings, Travelennium's Leisure Sales Manager, was named to Travel + Leisure's 2006 A-List, an exclusive roster of the 125 top travel agents in the country. The editors of T + L, the world's leading travel magazine, hand-picked the most knowledgeable specialists for this list, appearing in their September issue.